Refund Policy

We want you to be completely happy with your purchase from www.dekomart.in. If for any reason you are not satisfied with your purchase, we are here to help with our refund policy.

1. Refund Conditions
   • Refunds are issued for returned items that meet our Return Policy conditions.
   • Refunds are also issued if your order is canceled before it is shipped.
2. Refund Process
   • To request a refund, please contact our customer service team at [customer service email/phone number].
   • Provide your order number and the reason for your refund request.
   • Once your return is received and inspected, we will notify you of the approval or rejection of your refund via email.
3. Refund Method
   • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
   • If you have not received your refund within the specified time, first check your bank account again, then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [customer service email/phone number].
4. Shipping Costs
   • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Partial Refunds
   • There are certain situations where only partial refunds are granted (if applicable):
     • Any item not in its original condition, is damaged, or is missing parts for reasons not due to our error.
     • Any item that is returned more than 30 days after delivery.

By shopping at www.dekomart.in, you agree to the terms and conditions of our refund policy.